maxRTE Success Stories

Premier Health Uncovers $2.9M in the First Three Months of Leveraging Insurance Discovery from maxRTE

Project Background

Following the end of the public health emergency (PHE), Premier Health experienced an increase in self-pay patients and sought an insurance discovery solution that could identify the correct plan upfront to ensure timely reimbursement and reduce denials. With their extensive network of hospitals, medical organizations and physicians, Premier Health is one of the largest comprehensive health systems in Ohio.

Download Full Case Study

Results

56K

accounts processed in the first three months

50x

return on their
investment 

$2.9M

in remits from insurance discovery in three months

Receives results that are 100% customized to Premier’s payer mix, reducing their need to manually weed out non-billable discoverables

Able to run insurance discovery at multiple stages of the revenue cycle, including pre-service, day of service, and during look-back periods, ensuring comprehensive coverage verification

maxRTE Provides Better Outcomes for Insurance Verification Pains at Independent, Nonprofit, Regional Health Care System

Project Background

Frustrated with a decade-old cumbersome and costly system to verify patient insurance coverage and eligibility, an independent regional health care network serving the Minneapolis-St. Paul southwest-metro, was open to alternatives. Their objective was to simplify admissions procedures and offer pricing options to reduce costs, as well as to be supported with personal, responsive service. This health care network included advanced health care facilities, an acute care hospital and primary and specialty care clinics, as well as emergency services and specialty programs.

Download Full Case Study

Results

50%

decrease in coverage query fees, saving $60,000 per year while improving cost predictability

$60k

saved annually while improving cost predictability

75%

reduction in coverage denials, matching top national benchmarks

Simplified insurance verification processes, enabling pre-registration staff to take on significant new responsibilities with no increase in headcount

Obtained requested changes and enhancements to the software usually within days. Enabled adoption of industry best practices in admitting and financial clearance

Acute Care Facilities Are Uncovering Insurance Sources for Self-pay Patients

Project Background

The frenetic pace of emergency rooms in acute care facilities makes them especially vulnerable to missing insurance coverage during the registration/admission process. An established provider of self-pay conversion services uses affordable, efficient pre- and post-service processes that are helping hospitals, clinics, physician groups, and other healthcare providers strengthen their financial picture by uncovering commercial and government insurance coverage for self-pay patients.

Download Full Case Study

Results

348%

average increase in self-pay conversions across two facilities (800-bed & 40-bed)

2.7M+

contingency fee elimination, 80K+ transaction fee savings (800-bed facility)

70K

contingency fee elimination, 10K transaction fee savings (40-bed facility)

Automated processes dramatically reduce costs of unearthing unknown insurance coverage for self-pay patients to maximize ROI for healthcare providers.