Advancing Healthcare Revenue Cycle Management for Over 20 Years

Getting to Today

1997

Founding of maxRTE 

maxRTE is established to offer innovative self-pay and early-out payment conversion services, addressing self-pay patient collections and Medicaid applications for hospitals and clinics.

maxRTE logo – healthcare revenue cycle solutions

2010

Introduction of Real-Time Eligibility Software

maxRTE launches Real-Time Eligibility software to support Medicaid queries in Minnesota.

2011

Expansion to Commercial Payers

maxRTE expands its Real-Time Eligibility solution to include commercial payers, broadening its market reach.

2014

Launch of Web-Based Real-Time Eligibility

maxRTE introduces a flexible, web-based version of Real-Time Eligibility, enabling accessibility via desktops, tablets, and remote locations.

2016

Launch Insurance Discovery Software

maxRTE introduces its Insurance Discovery software, utilizing expertise in timely filing limits and retro-approval periods to help healthcare providers recover uncompensate care.

2017

Introduce Flat-Rate, Subscription-Based Pricing Model

maxRTE adopts a flat-rate pricing model, offering unlimited transactions and flexible batch or single-file processing.

2018

Formalization of EHR Partnerships

maxRTE formalizes partnerships with leading Electronic Health Record (EHR) providers, including Epic, Cerner, Meditech, and Athena Health, enabling seamless integration of its solutions into healthcare providers’ revenue cycle management workflows.

Timeline milestone showing maxRTE's EHR partnerships with Epic, Cerner, Meditech, and Athena Health

2024

Launch of Prior Authorizations Solution

maxRTE introduces its Prior Autorization solution streamlining the approval process to reduce denials and improve reimbursement rates for healthcare providers.

maxRTE security badges: SOC 2 Type II, HIPAA compliant, and HITRUST certified

Today – Commitment to Innovation and Customer Support

maxRTE continues to prioritize innovation in healthcare financial technology and remains dedicated to providing high quality customer service, empowering healthcare organizations to improve their revenue cycle management.

Explore Our Solutions for Streamlining Front-End Revenue Cycle Management

Our culture is our secret sauce:

1

Maximize
 Results.

Our product is measured by ROI and the revenue we deliver for our clients. Similarly, every team member has tremendous impact and is expected to hustle to deliver measurable value to our mission every day.

2

Real-time Communication.

Ask questions when you have them – don’t spin your wheels. Escalate issues and ideas quickly.

3

Courage to
 Discover.

We have an entrepreneurial approach to problem solving. Be brave, act fast. Don’t be afraid to fail as long as you learn from your mistakes.

4

White Glove Client Support.

Our competitors take weeks to resolve issues and don’t take time to understand their clients. We are the opposite. We listen deeply to our clients and strive to solve their biggest pain points.

Advanced Technology & Data Protection

maxRTE takes data and security privacy seriously and upholding the highest industry standards for compliance is our top priority. Our organization is SOC2 Type II compliant, CAQH Core Eligibility and Benefits certified, EHNAC (DirectTrust) HNAP-EHN accredited, and HIPAA compliant.

maxRTE CAQH CORE Certification for electronic eligibility and benefits verification
maxRTE SOC2 TYPEII
maxRTE DirectTrust and EHNAC Accredited: HNAP-EHN certification

News from maxRTE

All News
Premier Health leverages maxRTE's Insurance Discovery

Premier Health Uncovers $2.9M in Revenue with maxRTE’s Insurance Discovery

Revenue cycle management in healthcare can be complex and time-consuming, especially when dealing with insurance verifications and denials. For large hospital systems, this challenge becomes even more daunting, with the need to process large volumes of claims quickly and accurately. In this case study, we explore how Premier Health partnered with maxRTE to enhance their […]

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CFPB medical debt rule

Biden’s Medical Debt Rule: What Hospitals Need to Know Under Trump’s Administration

On January 7, 2025, under the Biden administration, the Consumer Financial Protection Bureau (“CFPB”) published a final rule prohibiting consumer reporting agencies from including individuals’ medical debt on consumer credit reports. While the medical debt rule provides financial relief for patients, it also introduces challenges for hospitals by eliminating a traditional collection tool. With the […]

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Webinar on Demand: 4 Tips to Increase Cash on Hand

Did you know cash on hand at hospitals is at a 10-year low that puts them at financial risk? Low reserves mean even minor disruptions can impact operations and delay critical patient care investments. With up to 25% of self-pay accounts holding undiscovered billable insurance, capturing this hidden revenue is essential for long-term stability in […]

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Insurance discovery to boost cash on hand

4 Proven Strategies to Boost Cash on Hand and Optimize Your Revenue Cycle

Healthcare organizations are under increasing financial strain due to rising patient responsibility, complex billing processes, and claim denials. U.S. hospitals collectively write off $41 billion in uncompensated care annually, and cash on hand has reached its lowest levels in a decade, putting many facilities at significant financial risk. The cost of addressing these issues is […]

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Coordination of Benefits

How to Avoid Costly Denials: Top 5 Best Practices for Managing Coordination of Benefits

Coordination of benefits (COB) errors can be a major pain point for providers, leading to costly denials and significant delays in payment. When multiple insurance plans are involved, determining which insurer is responsible for payment first is crucial. Failing to get this right leads to missed revenue, disrupted cash flow, and administrative headaches for billing […]

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