Following the end of the public health emergency (PHE), Premier Health experienced an increase in self-pay patients and sought an insurance discovery solution that could identify the correct plan upfront to ensure timely reimbursement and reduce denials. With their extensive network of hospitals, medical organizations and physicians, Premier Health is one of the largest comprehensive health systems in Ohio.
Download Full Case Studyaccounts processed in the first three months
return on their investment
in remits from insurance discovery in three months
Receives results that are 100% customized to Premier’s payer mix, reducing their need to manually weed out non-billable discoverables
Able to run insurance discovery at multiple stages of the revenue cycle, including pre-service, day of service, and during look-back periods, ensuring comprehensive coverage verification
Texas’s largest not-for-profit healthcare system, with more than 51 hospitals and 800 patient care sites, needed a new Insurance Discovery solution that integrated seamlessly with Epic. Their goal was to recover missed reimbursements from self-pay accounts while keeping operational costs predictable.
After partnering with maxRTE in 2022, the system implemented real-time Epic API integration, automated billing workflows, and Medicare Beneficiary Identifier (MBI) lookup capabilities—all designed to maximize recoveries and reduce manual effort across registration and eligibility workflows.
Download Full Case Studyof self-pay accounts converted to billable coverage
average monthly reimbursements
return on investment
maxRTE delivered $1.2M in average monthly reimbursements and a 55× ROI.
See how automation and Epic integration can unlock hidden revenue for your organization.
Faced with mounting self-pay volumes, a regional health system spanning more than 700 beds across three acute care hospitals needed a proactive solution. The organization partnered with maxRTE to find hidden coverage and recover uncompensated care. By shifting from reactive write-offs to Day 1 Insurance Discovery executed before AR aging, the health system successfully captured lost revenue and accelerated their cash flow
Download Full Case Studyremits from insurance discoveries in first 90 days
after kickoff hidden converge found and fully operational within two weeks
average monthly return on investment using maxRTE
By identifying coverage on Day 1, the health system accelerated cash and prevented avoidable self-pay write-offs.