Technology & Data Center Security
With 20-years experience in the revenue cycle business, we are committed to providing reliable software so it’s always accessible when you need it.
- Internet browser: IE9 or higher
- Servers: Dell
- Server Type: Virtual
- Operating System: Windows Server
- Database Type: SQL server
- Windows Authentication/Active Directory
- maxRTE Data Center
maxRTE backs up the application server nightly to local and remote locations.
The web server, application server and database servers are all separate servers. The database server is backed up locally as are the other servers. Our off-site backups are stored as image level backups with Itronis.
They are located in a secure data center requiring two levels of authentication for access.
maxRTE’s hardware is located in a secure cabinet.
maxRTE’s data center is located off premise. It is a secure data center that requires two forms of authentication to enter. One form is an electronic keycard, another is a pin number matched to a biometric scan.
maxRTE’s hardware is located in its own secure APC cabinet that requires a key for access.
Our backup provider, Itronis, is an HIPPA certified backup provider.
Given maxRTE is a service provider of remote hosting information (specifically PHI), we are certified by SOC2, SOC3, HIPPA HITECH, PCI DSS, among others.
“We’ve gone from 48 days in receivables to 38 days due to our ability to do eligibility queries up front and determine coverage more accurately.” – Rex Overton – HealthPartners.…Read more
“maxRTE allows my ED staff to instantaneously check patient eligibility even when our EHR system is down. maxRTE also gives my staff easy access to verify multiple payers with a single eligibility request.” – Kakieta Harvey – Regions Supervisor, Admitting ED.…Read more
"maxRTE is great to work with because they are responsive, are willing to modify and customize their web portal for all our clinics as needed and maxRTE's web portal gives us the ability to access all the payers that we require." - Catherine M. Ellingson, Business Office Manager, West Side Community Health Services, Inc.…Read more